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Openings >> Bilingual (French) Inside Sales/Customer Service Representative
Bilingual (French) Inside Sales/Customer Service Representative
Title:Bilingual (French) Inside Sales/Customer Service Representative
Location:Gananoque, Ontario

Nissha Medical Technologies SAS is seeking an International Procurement Assistant to provide high quality, efficient and effective administrative support within a fast paced and

diverse Procurement environnement.



  • Develop plans for purchasing and future needs
  • Tracking orders and ensure timely delivery
  • Review and analyze all vendors/suppliers, supply, and price options
  • Creation of Samples Sheets and related documents
  • Research, validation and creation of new articles and pricing
  • Managing Non conformities & Customers complaints
  • Collect Quality and Technical documents
  • Monthly follow up and reports (tracking transportations costs…)
  • Customers Service and customer’s returns
  • Work with the sales department (answer to question regarding products specifications, pricing or time delivery…) and the back office.
  • Track products Class D: actions
  • Work with team members and Procurement Manager to complete duties as needed
  • Works with Accounts Payable to process invoices



Desired Education and Skills:

  • Fluent in English & French
  • Two (2) years previous experience as international procurement assistant or related position
  • Must be proficient in Excel and have the ability to learn a new ERP system.
  • Bachelor’s degree in business administration, purchasing or equivalent
  • Strong team work skills, positive, can-do attitude.
  • Ability to multitask, prioritize, and manage time efficiently
  • Attention to details and high-quality work accuracy.
  • Ability to work well with management and staff at all levels


Competencies: An individual should demonstrate the following competencies to perform the essential functions of this position successfully.

  • Time Management Ability to prioritize and execute tasks efficiently.
  • Adaptability - adapts to changes in the work environment, manages competing demands and able to deal with frequent change, delays or unexpected events
  • Critical Thinking Demonstrates strong analytical and problem-solving skills in identifying and resolving problems in a timely manner
  • Interpersonal Skills - works well with across function teams in a manufacturing environment; remains open to other ideas and exhibits willingness to try new things
  • Communication Skills:
  • Oral communication - speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings
  • Written Communication - edits work for spelling and grammar, presents numerical data effectively and reads and interprets written information effectively
  • Active Listener Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Quality control - demonstrates accuracy, thoroughness and monitors own work to ensure quality
  • Dependability - consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance


To qualify for this position, you must submit the following:

  • Resume
  • Motivation Letter
  • Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
  • List of professional references

For consideration forward the above requested documents to


Assistant Achat International


Nissha Medical Technologies SAS recherche un/une assistant(e) achat international afin de fournir un soutien administratif de haute qualité, efficace et performant dans un environnement au rythme soutenu

Mission :

  • Etablir les commandes selon les besoins déclenchés par le Calcul des besoins et les ruptures quotidiennes
  • Travailler avec l’équipe du département et répondre aux différentes demandes
  • Répondre aux demandes commerciales (recherche de produits, prix…)
  • Suivi et rapport mensuel (enregistrement, analyse des factures de transport …)
  • Mise à jour des délais et relances fournisseurs
  • Suivi des produits de la classe D
  • Collecte les documents techniques, et qualité
  • Gestion des retours des produits sous garantie - envoi aux fabricants
  • Mises à jour de base de données et tarifications
  • Préparation de dossiers de négociations
  • Suivi des stocks
  • SAV – Retour client
  • Travailler avec le service de la comptabilité (relance de factures…)


Profil recherché :

BAC +2 Minimum dans les Achats, Ecole de commerce ou équivalent

Expérience Achat International ou équivalent

Bilingue Anglais – Français

Maîtrise du pack office, logiciel d’ERP.

Compétences : L’individu doit démontrer les compétences suivantes pour exercer avec succès les fonctions essentielles de ce poste.

  • Capacité de gestion du temps pour hiérarchiser et exécuter les tâches efficacement.
  • Adaptabilité - S’adapter aux changements : gérer les différentes demandes et faire face aux évènements imprévus
  • Esprit analytique et critique - Démontrer de solides compétences analytiques et de résolution de problème permettant d’identifier et de résoudre les problèmes rapidement.
  • Compétences Interpersonnelles – travailler en équipe et contribuer aux bonnes relations entre les différentes équipes.
  • Communication – Bonne communication orale comme écrite
  • Rigueur – Être attentif, faire preuve d’exactitude et de minutie.
  • Ponctualité et intégrité – Respectueux des horaires et du règlement intérieur ainsi que des consignes et instructions de travail.

Pour postuler à cette offre veuillez envoyer :

  • Lettre de motivation
  • CV

Informations complémentaires : CDI

Envoyez votre candidature à

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Advancement Opportunities

We believe in promoting and growing talent from within! Employees are offered opportunities to apply for open positions.

Compensation and Benefits

Specific benefits will vary by location. In general they include:

  • Competitive Financial Compensation
  • Training and Development
  • Healthcare Coverage
  • Health and Wellness Incentives
  • Disability Protection
  • Tuition Reimbursement
  • Retirement Plans
  • Service Awards

Diversity EEO Statement

Graphic Controls is an Equal Opportunity Employer. Graphic Controls considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or an other legally protected status.


For over 60 years, Graphic Controls has been a Company that values it's employees and their hard work. Employees are offered great benefits and opportunities which make coming to work everyday something to look forward to. Employee satisfaction is proven by the simple fact that our average length of service is over 15 years.